Dental Claims Cleanup, LLC


Dental Billing Service
& Accounts Receivable Management

3649 Erie Blvd. East, Unit 10
Dewitt, NY  13214

Hygiene Reactivation Program

If you are looking to improve your hygiene schedule we can help you with your hygiene reactivation.  Our program includes many levels based on your volume of unscheduled hygiene patients.  Our team will manage your patient pool and cleanup your charts.  We start by calling ALL unscheduled hygiene patients.  We work the patients in groups of 250 per week.  Once the first phone call is placed we follow-up in one week again if the patient did not schedule.  We use all means to contact patients, starting with a phone call, text or e-mail, depending what contact information you have available for the patient.  We keep working the list cleaning up your patient pool to active status.  In addition, we run reports daily and add any new patients that are due.  Therefore, your overdue hygiene recall program becomes up to date.  Our goal is to schedule at least 4 patients per day which translates to at least $280-500 depending on what the patients are due for.  Because our team is knowledgeable in dentistry, they understand what the patients need to be scheduled for.  We follow specific criteria for scheduling. Patients who have not been in for 2 years are scheduled for an initial comprehensive exam, FMX, and cleaning.  Patients who had scaling and root planing in the past and period maintenance are scheduled for 3 months period maintenance, 7-8 vertical bitewings (unless they were done within 1 year).  Patients overdue for 6 months hygiene are scheduled for exam, prophy, and bitewings unless bitewings were done within 1 year.  Our team is trained with proper communication for patient acceptance of proposed appointment to ensure patients show up.  We keep track of the original patient list that was over due.  Once the original list is finished, (usually 4-6 months time frame) your unscheduled hygiene recall system will be current and need to be worked everyday or it will grow.  During our program, we inactivate patients that no longer are active and your patient base is left with active patients only.  We either hand over the system to your team or you can hire us for maintenance.  You will receive an EXEL spreadsheet weekly reporting on the work and results.  If you need manpower to get this job done, in a secure HIPAA compliant environment, working right out of your practice management system, we are the answer.

Here are the plans: (all plans include scheduling of current recalls due after the original recall list was run in an attempt to schedule new patients coming onto the list that are unscheduled for hygiene during the time of reactivation program)  

1. Basic Plan


          -4 months needed to clear the original list

          -patient base up to 4000 patients, recalls due up to 4000

2. Tier 1 Plan


           -6 months needed to clear the original list

           -patient base up to 8,000 patients, recalls due up to 8000

3. Tier 2 Plan


           -6 months needed to clear original list

           -patient base up to 12,000, recalls due up to 12,000

4. Custom Quote: multi-provider practices or locations. Call us to quote your project

5. Maintenance Program

           -$500/month (active patient base up to 4000), 

           -$700/month (active patient base up to 8000), 

           -$900/month (active patient base 12,000)


Basic Plan Reactivation Program

Tier 1 Plan Reactivation Program

Tier 2 Plan Reactivation Program